Welcome
Executing the right strategy for Sanctuary
Sanctuary is an organisation with social purpose at its heart. We pride ourselves on being resilient, financially-strong and well-managed - because those qualities enable us to deliver our mission and serve our customers.
Annual Report and Financial Statements
Sanctuary is pleased to share its financial results for 2023/2024. The last 12 months have seen the Group successfully navigate through recent macro-economic challenges and achieve a sound financial performance, while delivering record levels of reinvestment in homes for the second consecutive year for the benefit of customers.
Key financial highlights:
Homes in management up 4.2% to 125,094
Group revenue up 15% to £1,085.4m
Operating surplus up 4.8% to £215.2m
Operating margin of 19.8% (2023: 21.8% restated)
Underlying operating margin* of 19.0% (2023: 20.6% restated)
Social housing operating surplus margin* of 31.1% (2023: 33.1%)
Surplus before tax up 153.1% to £207.0m
Underlying surplus* down 34.3% to £41.2m
Revenue growth across our business areas, combined with a full year of Swan trading as part of the Group, has resulted in total Group revenue surpassing £1 billion to £1,085.4m, an increase of £141.6m (15%) from last year.
Regulation
We are regulated by the Social Housing Regulator in England, the Scottish Housing Regulator in Scotland, the Care Quality Commission in England and the Care Inspectorate in Scotland.
Euro Medium Term Note (EMTN) Programme
Our EMTN programme provides Sanctuary with a flexible platform to issue notes on a repeated basis, offering public listed or private placement formats, in multiple currencies, with varying maturities, and in a very short timeframe. The programme has been rated A2 by Moody’s and A by S&P.
EMTN Programme Documentation
Obligors Financial Statements
Sustainability
Our Sustainable Finance Framework is another positive step in our sustainability journey reinforcing our long-term commitment to the environment and our customers.
Sustainability Hub
- View our Sustainability Hub
- View our latest Sustainability Report
Sustainable Finance Framework
Second Party Opinion
Investor Updates
- Investor July 2024 Update (PDF 3.3MB)
- Sanctuary Group Consolidated Unaudited Trading Update Year Ended 31 March 2025 (PDF 2MB)
Our next Investor Update will be published in July 2025.
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