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To make a long-term positive impact in society, we benchmark ourselves against the highest standards of governance. This helps us ensure that we always do the right thing for our customers and employees.
One of our core values is inclusivity and we strive to create a vibrant workplace where everyone can be themselves and feel supported with their mental and physical health.
As a large employer, we report on our gender and ethnicity pay gap and remain committed to offering our employees opportunities for growth and training, including apprenticeships.
We act responsibly when buying goods and services and build sustainability into our strategic decision making, assessing climate change-related risks.
On these pages, we’ve outlined our approach and the progress we’ve made to date. A range of metrics and case studies illustrate how we structure our organisation, manage risk and operate our Group Board.
Our robust governance helps us ensure that we always do the right thing. We benchmark ourselves against the highest standards so that we can make a lasting positive impact on our customers and be here for the long-term.
As a large employer, our approach to structuring our governance and managing our risk helps us to make good decisions. We act responsibly when buying goods and services and build sustainability into our strategic decision making, assessing climate change-related risks.
We spend over £600 million each year on a range of goods and services such as food and uniforms for care homes, repairs and construction materials, utilities, office supplies, waste management, professional services and transport. We also have a large capital investment programme covering building schemes, computers, communications and other equipment.
Supply chain social value
Great supply chain partnerships help us to achieve our social objectives. Social value requirements, such as contributing to our community investment strategy or delivering apprenticeships, are built into every one of our tenders. Beyond our direct investment, we work with our construction, supply chain and external funders to secure and deliver additional investment for our communities. In 2022/2023 we secured over £570,000 of supplier social value contributions. This was through a combination of supply chain partners as well as investment generated as part of our development programme. This has resulted in a variety of projects from funding community connector positions, which support individuals within our communities at risk of homelessness, to a suite of national customer support offers.
Read more about what we have been doing below:
Sound Communities is an award-winning, not-for-profit community interest company based in Torbay. Its vision is to create communities of empowered, confident and resilient young people with the aspirations and skills to build a better and fairer future, by making and broadcasting radio.
We worked with suppliers on a new boiler, sound proofing, CCTV, decorating and new chairs.
Provision of a shed at this community centre has created enough storage space for a freezer on site, meaning more food can be kept to feed several clubs for all ages which meet at The Hill during the week.
Suppliers also provided gardening materials and volunteered team for this project.
A supplier provided eight laptops to The Community Hub in Mexborough, Doncaster. The laptops will give the Hub resources to offer classes to silver surfers, and young persons not engaged in education, employment or training (NEET) an opportunity to create podcasts, as well as Maths and English lessons for the community.
St Peter’s Church is in the middle of a large estate. Our Community Connector there, Edith Mason, saw an opportunity for the church to support the community better if it has a fully functioning kitchen.
We worked with several suppliers to transform the space, which can now provide hot meals and a warm space for people.
We worked with a supplier to provide funding to Resilience Learning Partnership (RLP) to work with residents from across the Priest Hill neighbourhood to explore, understand and share learning on trauma and the effects it can have on individuals and communities.
Work will be guided by the community, and supported by Sanctuary’s Community Connector and Housing Communities Connectors.
One of our tech suppliers enjoyed a day of festive fun with our residents at Regent Care Home in Worcester. Together they played board games and made gingerbread houses.
We’re one team of around 14,000 people, working in a wide range of roles across the organisation and the UK. We’re united by the pride and passion we take in delivering our mission.
Our people are our greatest asset, and we know that they perform best when they are listened to, appreciated, given clarity and focus, can be themselves and are engaged.
An inclusive organisation
Inclusion is one of our key values at Sanctuary. We’re working to create an inclusive environment for customers and colleagues, one that values difference and appreciates each person as an individual – with their own skills, strengths and needs.
It’s about working in a way that ensures we all feel respected, valued and heard.