About Sanctuary

We are Sanctuary

We were set up more than 50 years ago and now provide housing and care in England and Scotland to more than a quarter of a million people. We exist to serve our customers and communities.

Our mission is to build affordable homes and sustainable communities where people choose to live.

We are a not-for-profit housing association, which means we don’t make profits for shareholders. Instead we invest all the income we make – every penny – into delivering on our social purpose.

Group Chief Executive Craig Moule talking with a Sanctuary resident

Group Chief Executive Craig Moule talking with Sanctuary resident Trish O’Shea

Leading housing and care provider

We own and manage more than 105,000 homes. This makes us one of the largest housing associations in the country. Our size, effective governance and careful financial management means we have significant financial strength.

We play our part in tackling the national housing crisis by building good quality affordable homes all over the UK. We build to a wide variety of needs and styles, with the aim of creating or adding to a sustainable community. Our regeneration projects transform communities by listening to residents and putting their needs first.

Social housing is at the core of what we do, and we believe secure, good quality accommodation can be the foundation that enables people to achieve their goals in life. 

Read our Corporate Strategy 2020-2023

It’s not enough to be financially strong. We believe that to live up to our social purpose, we need to play an active role in the local communities where we work. This means connecting with residents, local authorities, charities and groups so we can work together to create communities that are resilient.

Read our Community Investment Strategy 2021
An image of some of the homes Sanctuary own

Sanctuary residents outside their home
Affordable housing

Affordable housing

We provide social and affordable housing across England and Scotland. We let homes through what’s called ‘choice-based lettings schemes’ in some local areas, according to the local authority rules, and directly to tenants in some local authority areas.

Rent a home
A computer-generated image showing a row of new-build houses at a Sanctuary new homes development.
New Homes

New homes

We build new homes around the country for affordable rent, shared ownership and outright sale. Our homes range from flats to large family homes and are at a range of price points.

Buy a home
Two Sanctuary Care residents enjoying a cup of tea
Sanctuary Care

Enriching lives

We manage around 100 care homes under Sanctuary Care. We believe in going beyond basic provision of care to enrich people’s lives – whether those people are the residents of our care homes themselves, their loved ones or our teams.

Sanctuary Care website
Supported Housing residents taking part in activities with our staff
Sanctuary Supported Living

Pathways to independence

Supported Living supports people on their pathways to independence. Through quality support and housing, we equip people with the confidence, self-esteem and life skills they need to live independently.

Sanctuary Supported Living website
A student using their laptop in their bedroom
Sanctuary Students

More than just a room

We’ve been providing purpose-built student accommodation for over 20 years and we’re currently home to over 10,000 students in large university cities across the UK including London, Glasgow, Liverpool, Preston and Manchester.

Sanctuary Students website
A keyworker studying within their accommodation.
Keyworker accommodation

Keyworker accommodation

We provide accommodation to keyworkers at hospital sites to enable them to complete their practical studies close at hand to their place of work.

Sanctuary's keyworker accommodation website

Our beliefs

We believe that everyone deserves a good, safe home and a community they can belong to. We believe that everyone should feel included and able to realise their potential. We want to help build a society with opportunities for everyone, regardless of their background or circumstance.

Our values

Our values are ambition, diversity, integrity, quality and sustainability.

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Ambition

  • We invest in and care for our people and communities.
  • We seek opportunities to grow our business.

 

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Diversity

  • We respect and value the diversity of our people.
  • We are committed to embedding an inclusive environment for our people and our customers.

 

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Integrity

  • We act with honesty and integrity in all that we do.
  • We’ll do the right thing, even if it’s not the easy thing.
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Quality

  • We focus on delivering positive outcomes for our customers.
  • We have high standards; providing efficient and effective services.

 

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Sustainability

  • We continue to build a sustainable business model for our people and our customers.
  • We deliver services ourselves wherever possible.