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Sustainability is one of our core values at Sanctuary. Our culture involves working together as one team to support our social purpose and putting our customers at the heart of everything we do.

As we grow and expand our services, we want our customers to help shape our decision making so that we can make a long-term positive impact to even more people in society. 

Resident and housing officer in allotment


Understand and limit our environmental impact, making tangible steps on the journey to net zero by 2050.

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Resident and housing officer talking


Provide high-quality homes and services that support our customers to have healthy and fulfilling lives.

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Two members of staff talking


Act as a responsible organisation that recognises the positive role we can make in the lives of our employees and customers.

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In this section of our website, you can read how we measure our impact and how we map out our next steps. Discover more about our commitments, key targets, projects and latest news. You could also download our Sustainability Report 2023/2024 below.

An elderly woman is helped by a younger man to hang a green bird house on a wooden wall



Our latest Sustainability Report

Over the past year we have made significant progress across all three areas of our strategic approach to sustainability. Read our latest Sustainability Report to see how we are striving to be the best organisation we can for our communities, customers and colleagues. 

Read our latest report

Our approach

We’re interested in the links between three aspects of sustainability - environment, social and governance - and we believe those three things go hand-in-hand.

Our environmental projects are led by our social purpose and, behind the scenes, our governance processes must be up to scratch. To us, all three elements of sustainability are just as important as each other.

Two children

Key targets

Carbon emissions

Halve operational carbon emissions by 2030


Net zero by 2050


For every pound that is invested, we will aim to attract at least £1 of match funding

Explore our projects

Take a look at our projects and see the impact we’re making. More information can be found in our Sustainability Report.

Row of houses


Sanctuary secures funding to retrofit thousands of homes

Works will include window upgrades, the installation of loft insulation, wall insulation, and low-energy lighting.

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Sanctuary’s Gender and Ethnicity Pay Gap Report 2022 published

This report is based on Sanctuary’s pay and bonus data as at the snapshot date of 5 April 2022.

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Sanctuary have invested £1.5 million in communities

Through investments and funding, Sanctuary has helped build sustainable communities where people chose to live.

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Planting a tree


Sanctuary completes £6m restoration of historic Maidstone building

A part of Maidstone’s landscape has been given a new lease of life, providing much-needed affordable housing for local people.

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UN SDG icons

Keep an eye out for the United Nations Sustainable Development Goals icons. They can be found on our case studies to illustrate the area of impact. Our work impacts all 17 of the goals, but we prioritise the ones where we have the greatest potential to contribute.

SDG UN Icons