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How you can apply for social housing
There are a few different ways you can apply to rent a property from Sanctuary. Please click on the accordions below for more information:
Most of our homes are let through local authorities. The easiest way to rent a home from us is to join your local authority’s housing list.
Some local authorities have a choice-based letting scheme. This lets you tell your council which properties you’re interested in. We are members of many Choice Based Lettings schemes across the country and you may be eligible to apply for one of our properties through this route. Contact your local authority for more information.
We hold our own waiting lists for properties in some areas of the country. Not all our areas have open waiting lists to join.
Please note, the Waiting list for direct applicants is closed for the North Region.
When applying to rent a property from Sanctuary you will go through some pre-eligibility checks as part of the application process. This is so we can establish if you meet our banding criteria, based on your housing need and if we have an open waiting list.
Once you have submitted the form and are eligible, you will be sent an electronic application form to complete via DocuSign.
More details about the DocuSign process can be found in our video:
Any properties which are immediately available to rent from us can be found on Rightmove.
To see a list of all our immediately available properties, please see our Rightmove listings. We have also highlighted some of these properties below.
You can search for a particular location on our Rightmove listings by clicking the "Prioritise listings with... + Add Keyword" and entering a location:
If you can’t find what you are looking for, the best way to rent a home from us is to join your local housing list. Please call us on 0800 131 3348 to find out more.
Are you eligible?
To be able to join one of our open housing waiting lists and be considered for a property, the following applies:
You must be aged 16 or over
You have been assessed as being in housing need
You meet the criteria of our lettings banding scheme.
You will not be eligible for housing with us if:
You do not meet the criteria above
You have been evicted for breach of tenancy by a local authority, housing association, another registered provider or private landlord
We consider that you pose a threat to a local community because you have been convicted of offences like drug dealing, violent or abusive behaviour towards others (including Sanctuary staff), racially motivated attacks or hate crimes.
Update Application due to change in circumstances
If you have submitted an application for housing and your circumstances have changed we need to be informed to keep your application updated.
What happens when you are offered a home?
Should a suitable property become available, we will let you know that you are on the shortlist for it
For us to progress your application further we will ask to see full proof of your identification and income
When you’ve accepted an offer and the home is ready for you to move into, you will need to sign a tenancy agreement. If you are eligible for a housing-related benefit, please tell your local authority straight away
Your rent is due weekly. No deposit is required but before you sign up you will need to pay a minimum of one week’s full rent, although the amount will depend on how you will make your rent payments. If you choose to pay anything other than weekly, you must make sure your account never falls into arrears between payments. This applies even if you are claiming housing-related benefits. We will make an appointment to call you to discuss the required payment.
Paying your rent by Direct Debit is quick and easy to set up and ensures you don’t miss a payment. We will ask you to set this up prior to you signing your tenancy agreement.