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Getting started in your new home

Welcome to Sanctuary! We hope you enjoy living in your new home.

To help ensure your move goes smoothly and you settle in well, we’ve shared some guidance and advice. We hope you find this useful.

When you move into a Sanctuary home via Mutual Exchange, you are confirming that you agree to exchange the property in the condition it is received in.

Before an exchange takes place, you will receive written confirmation listing the condition of the property and the terms of the exchange. Read this document carefully.