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A technician wearing a safety vest and glasses is inspecting a water heater installation. The water heater is cylindrical and metallic, with various copper pipes connected to it. The technician is pointing at a component on the heater, which is mounted in a wooden enclosure. The background shows unfinished walls, indicating that the area is still under construction.
The theme of this year’s Gas Safety Week (8 — 15 September) is ‘looking after your home, friends, and family’. The aim of the week is to…
The government is inviting Sanctuary residents to apply to join its Social Housing Resident Panel. You don’t need past experience of taking…
Two people chatting near a white van—one shows something on their phone. The van says “A better life, no conditions.”
Check your inbox for useful information about a customer recruitment opportunity, how to tell us about tenancy fraud and how our customers…
Becca Mitchell, a resident panel member
We’re looking for two customers to join our Group Housing Board and, as part of this role, to chair one of our resident panels.
A man talks to the camera, captions read 'In this video we'll guide you through the process of filing a complaint'
The Housing Ombudsman has made a series of videos that explain how you can make a complaint to them.
Once again we have made significant progress across all three areas of our strategic approach to sustainability. We are in a strong…
Two elderly individuals are sitting outdoors on a bench, facing each other. One wears a dark floral blouse with a gold necklace, and the other wears a blue polo shirt with red, white, and blue stripes. They appear to be engaged in conversation. The background includes greenery and part of a brick building.
If you’re a Sanctuary customer keen to see how our housing operations in England are performing, you can now view our latest Tenant…
A meter with housing in the background
The Radio Teleswitch Service (RTS), which helps control some electric meters, will be switched off nationwide on 30 June 2025.