27th October 2025
Sanctuary
We recently held an online session to talk about Stronger Together, our new Resident Engagement Strategy.
Lizzie Hieron, our Chief Customer Officer, and Craig Moule, our Group Chief Executive, shared how our customer feedback shaped the strategy, what’s changing and how customers will continue to influence our services.
If you didn’t attend, you can still catch up. We’ve split the recording into short videos so it’s easy to watch the parts that matter most to you.
