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Awaab’s Law is a new housing law that came into effect on 27 October 2025. It means that, as your landlord, Sanctuary must act quickly when…
Here at Sanctuary, we have a strong commitment to supporting the Armed Forces family. As a leading national housing provider and an…
Person wearing a green sweater and beige trousers exiting a building labeled 'Rockworth Point'
Sanctuary manages 108 high-rise buildings in England. Our team of Building Safety Managers (BSMs) cover these buildings, making sure every…
A young woman with glasses is smiling and hugging two young boys, one on each side
More than 80,000 customers have helped shape ‘Stronger Together’, our new Resident Engagement Strategy.
A man with long, curly hair and a beard is sitting at a computer desk in a room with multiple computers. He is wearing a red and black athletic jacket and is focused on the screen in front of him, which displays a web browser. The workspace is simple, with wooden desks and blue chairs.
We’ve now made it even easier for you to let us know when your details change.
A technician wearing a safety vest and glasses is inspecting a water heater installation. The water heater is cylindrical and metallic, with various copper pipes connected to it. The technician is pointing at a component on the heater, which is mounted in a wooden enclosure. The background shows unfinished walls, indicating that the area is still under construction.
The theme of this year’s Gas Safety Week (8 — 15 September) is ‘looking after your home, friends, and family’. The aim of the week is to…
The government is inviting Sanctuary residents to apply to join its Social Housing Resident Panel. You don’t need past experience of taking…
Two people chatting near a white van—one shows something on their phone. The van says “A better life, no conditions.”
Check your inbox for useful information about a customer recruitment opportunity, how to tell us about tenancy fraud and how our customers…