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Customer news

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Housing Officer Sarah Strawson talks to a resident at a Customer Focus day in Ely, Cambridge
Scammers are always finding new ways to trick people, so it’s important to stay alert and know how to protect yourself.
The Laindon Bench Project Logo
Housing provider Sanctuary is supporting a community art project as part of its work to deliver a major town centre regeneration in Laindon.
Sanctuary Group logo
We want to let you know that there was an error in a recent letter (dated 28 February) sent to some Home/Shared Ownership customers about…
A Housing Officer and a resident sat on a sofa together in the residents home
We’re always looking to work with you, our customers, to shape and improve the service we provide.
Sanctuary Group logo
Residents may have heard news regarding the sanctioning of a fire engineering company, Tri Fire, which provided a number of fire safety…
A volunteer and resident at Westmead
We’ve collaborated with our suppliers to bring Christmas joy to our families whose children would otherwise go without gifts or meals.
Sanctuary residents sat in a hall singing in the choir
This year we have shared a series of videos that tell the stories of Sanctuary residents and their communities.
A group of people of different genders and ages that make up a choir performing at an outdoor local event
In the Bretch Hill area of Banbury, we’re funding a music project for residents and the wider community that reduces social isolation,…