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Your questions, answered: join our live Q&A

29th April 2026

Sanctuary

Promotional graphic for Sanctuary’s Stronger together Resident Engagement Strategy. On the left, two people are in a shared garden space picking vegetables. On the right, text reads: “Our new Resident Engagement Strategy. Stronger together. Customer Q&A. Friday 12 June, 1.30–2.

You’re invited to our Stronger together live event on Microsoft Teams. This is your chance to ask questions directly to Sanctuary’s leaders and hear how we are working to improve our services.  

The session will be a live Q&A with:  

  • Lizzie Hieron, Chief Customer Officer  
  • Darryl Watton, Director of Property Services  
  • Kathryn Fox‑Rogers, Director of Housing and Customer Services  

Do you have a question about repairs and improvements, your home or your community? We’d really like to hear from you. The session will focus on how we can get the everyday things right.  

You can submit a question when you register or record a short video. Video questions help you share your experience in your own words and help us understand what matters most to you.  

We won’t be able to cover individual cases, but we welcome questions about your experiences and the issues that are important to you.  

Date: Friday 12 June  

Time: 1.30 – 2.30pm  

Where: Microsoft Teams  

As part of our Resident Engagement Strategy ‘Stronger Together’, launched late last year, we’re committed to giving customers a stronger voice and working together to improve our services.   

Register now to save your place Submit a video question Stronger Together’ our Resident Engagement Strategy