Getting in touch this festive season

The festive season is almost here. 

We hope you get the chance to enjoy it and spend time with your family or friends.

If you find this time of year difficult, you can phone the Samaritans at any time for a judgement-free conversation on 116 123.

If you need to contact us over the festive period, here’s how:

• Repairs
  From 5pm on Tuesday 23 December to 8am on Friday 2 January, our repair service will be for emergencies only. To report an emergency repair during this time, please call your regional team.
• Your Housing Officer
  If you want to speak to your Housing Officer, call your regional team during our normal office hours (9am–5pm). Housing teams won’t be available on the festive public holidays.
• Rent and payments
  For questions about your rent, money you owe, or to make a payment, call your regional team during our normal office hours (9am–5pm), except on festive public holidays.

You can still request a repair or make a payment on our website.