Communal repair updates

Communal repair updates

Search below to find the current status to an outstanding communal repair for your apartment block. You will need to enter a full postcode or no results will be shown.

Enter a Postal code in the XXX XXXX format and press "Search for updates".

Report a repair

If the results found do not match an outstanding fault, please get in touch.

If a repair is urgently required, for example, a gas leak, electrical fault or a security issue such as an external door that cannot be closed, please call Sanctuary's Customer Service Centre on 0800 131 3348 (open 24 hours a day, seven days a week, including public holidays)

For non-urgent repairs, please click on the report the repair button below.

Report a repair