Last updated: 29/09/26
Here you can find the policies and strategies that explain how we manage social housing. These documents cover your rights and responsibilities, as well as the services you receive.
They include information about:
- Managing your tenancy and homes
- Repairs, maintenance and improvements
- Complaints, support and safeguarding
- Neighbourhoods and community safety
- Rent, charges and home ownership options
- Environmental and estate management
Policies
The following policies apply across Sanctuary Group, including Sanctuary Housing and Sanctuary Supported Living.
Sanctuary Supported Living Policies
For policies specific to Sanctuary Supported Living, please see our Publications page.