Suppliers

We believe in delivering high quality products, systems and services to our customers. To make sure we deliver exceptional value for money, we work with our suppliers throughout procurement to get the best deal for residents.

We are serious about meeting our environmental and social responsibilities and expect all suppliers to follow our Supplier Code of Conduct. 

We spend over £400 million each year covering a range of goods and services such as food and uniforms for care homes, repairs and construction materials, utilities, office supplies, waste management, professional services and transport. We also have a large capital investment programme covering building schemes, computers, communications and other equipment.

As a registered provider of social housing, we work in line with Public Procurement Regulations which requires us to advertise and award tenders. Our procurement activities follow a clear process which enables all interested parties a fair chance to work with us.

Where the estimated value of the contract is expected to exceed the financial thresholds of the Public Contract Regulations (view the latest thresholds), the requirement will be advertised on Find a Tender Service (FTS). FTS is available electronically and free of charge. We also advertise tenders on the Government’s Contracts Finder website and Public Contracts Scotland.

The Sanctuary Group eTendering portal- ProContract gives potential and existing suppliers an easy way to respond to our tenders. Suppliers can register on the portal at any time. Tenders are posted on the portal and any registered suppliers will be notified of opportunities relevant to them.  We would strongly encourage all prospective suppliers to register on the portal to be kept aware of the latest tendering opportunities.

We welcome interest from small, medium and large supply organisations who share our approach in the way they work. Details of English contracts awarded over £25,000 will be published on Contracts Finder.

Construction and Asset Upgrade/Reinvestment Works

Sanctuary partners with Local Supply Chain (LSC) to administer a construction trades and approved contractor Dynamic Purchasing System, a pre-approved supply chain for construction and asset upgrade and reinvestment works.

This open framework comprises businesses of all shapes and sizes, from specialist trade contractors to support the in-house construction team, to general builders across the construction industry to help deliver a variety of projects across England and Scotland, and across Sanctuary’s key business areas of housing, care and student accommodation.

Access to the framework is by application through the LSC portal and companies will need to be approved in terms of capability, financial standing, and health and safety (companies carrying out works are required to hold a valid Safety Schemes in Procurement (SSIP) accreditation). Call-offs are managed through the LSC portal, as a one-stop shop.

We welcome applications to this portal from suitable contractors. For further information, please access the LSC portal at www.constructdps.co.uk or contact Sanctuary at CDPS@sanctuary.co.uk.

Useful procurement information

Gifts and Hospitality

Please be aware that Sanctuary staff cannot accept gifts or hospitality from suppliers and all such offers will be declined.

Mandatory Covid Vaccinations

From November 2021, anyone working in a care home has had to be fully vaccinated against Covid-19. More information can be found on the Gov.uk website.

Log4Shell Cyber vulnerability

In December 2021 Sanctuary was made aware of a critical cyber security vulnerability called Log4Shell. It is an easy vulnerability for an attacker to exploit which could result in them gaining full control of systems that use the vulnerable Log4j version.

Sanctuary is treating this vulnerability very seriously and efforts have been undertaken to protect our services from attack. We expect all our suppliers to have taken the same steps, following NCSC guidance, ensuring the products and/or services provided have been risk assessed, and remedial steps performed.

You can find more information about Log4Shell, including what remedial steps you can take using the resources below: