Proposed sale of shared ownership properties
We are considering selling our share of some shared ownership properties to a more specialist housing provider and would like your feedback on this proposal.
Your rights will not change. The share of your home that you currently own would remain the same, and you would still have the option to buy additional shares in your home in the future if you wish.
This proposal would mean the part of your home that you do not own, and on which you pay an annual rent, would no longer be owned by Sanctuary. You would continue to pay rent on the part of your home you do not own, but this would be collected by the new landlord.
What are the next steps?
We are currently reviewing offers from other housing providers. It is important to us that these landlords have similar values to ours – they must be committed to putting customers first and providing a high-quality service.
We also require any landlord to be registered with the Regulator of Social Housing, so they have to follow the same standards we do. Your home will stay in the regulated social housing sector.
We will only move forward with a sale if the buyer meets these standards.
Your questions answered
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My next steps
How can I share my feedback?
Your feedback is important to us, and we want to hear your views on the proposed sale. We will make sure feedback from customers is considered in our decision-making, and conversations with any potential purchaser.
The feedback period is now open and will close at 5pm on 20 November 2026.
You can share your feedback by completing our online form below.
Alternatively, you can:
Phone us on 0800 916 1444
Email us at sharedconsultation@sanctuary.co.uk
Write to us at ‘Shared Ownership Consultation’ Sanctuary House Chamber Court, Castle Street Worcester, Worcestershire, WR1 3ZQ