We’re considering selling our share of some of our properties to a more specialist housing provider.
To find out more about how a sale would affect you, select the type of home you live in.
Shared ownership property and pay fair rent
Proposed sale of shared ownership properties
We are considering selling our share of some of our shared ownership properties to a more specialist housing provider and would like your feedback on our proposal. This would mean your home would no longer be owned by Sanctuary.
The share of your home that you currently own would not change and you would continue to pay fair rent on the part of your home you do not own, but this would be paid to the new landlord.
Your rights would remain unchanged and you would still maintain the option to purchase 100% of your home in the future, if you wish.
What are the next steps?
We are currently reviewing offers from other housing providers. It is important to us that these landlords have similar values to ours – they must be committed to putting customers first and providing a high quality service. We also require any landlord to be registered with the Regulator of Social Housing, so they have to comply with the same standards we do. Your home will stay in the regulated social housing sector.
We will only move forward with a sale if the buyer meets these standards.
Your questions answered
My customer service
My rights
My money
My next steps
Shared ownership property and pay RPI rent
Proposed sale of shared ownership properties
We are considering selling our share of some of our shared ownership properties to a more specialist housing provider and would like your feedback on our proposal. This would mean the part of your home that you do not own, and on which you pay an annual rent, would no longer be owned by Sanctuary.
The share of your home that you currently own would not change.
You would continue to pay rent on the part of your home you do not own, but this would be collected by the new landlord. Your rights would remain unchanged and you would still maintain the option to purchase 100% of your home in the future, if you wish.
What are the next steps?
We are currently reviewing offers from other housing providers. It is important to us that these landlords have similar values to ours – they must be committed to putting customers first and providing a high quality service. We also require any landlord to be registered with the Regulator of Social Housing, so they have to comply with the same standards we do. Your home will stay in the regulated social housing sector.
We will only move forward with a sale if the buyer meets these standards.
Your questions answered
My customer service
My rights
My money
My next steps
Proposed sale of leasehold properties
We are considering selling some of our leasehold properties to another housing provider and would like your feedback on our proposal. This would mean the freehold of your property would no longer be owned by Sanctuary and you would pay ground rent to the new landlord.
Your rights would remain unchanged.
What are the next steps?
We are currently reviewing offers from other housing providers. It is important to us that these landlords have similar values to ours – they must be committed to putting customers first and providing a high quality service. We also require any landlord to be registered with the Regulator of Social Housing, so they have to comply with the same standards we do. Your home will stay in the regulated social housing sector.
We will only move forward with a sale if the buyer meets these standards.
Your questions answered
My customer service
My rights
My money
My next steps
How can I share my feedback?
We want to hear your views on the proposed sale. Your feedback is important to us. We will make sure feedback from customers is considered in our decision making, and dialogue we have with any potential purchaser.
This feedback period is now open and will close at 5pm on 10 August 2025.