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Sale Consultation

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Proposed sale of shared ownership properties

We are considering selling our share of some shared ownership properties to a more specialist housing provider and would like your feedback on this proposal.

Your rights will not change. The share of your home that you currently own would remain the same, and you would still have the option to buy 100% of your home in the future if you wish.

This proposal would mean the part of your home that you do not own, and on which you pay an annual rent, would no longer be owned by Sanctuary. You would continue to pay rent on the part of your home you do not own, but this would be collected by the new landlord. 

What are the next steps?

We are currently reviewing offers from other housing providers. It is important to us that these landlords have similar values to ours – they must be committed to putting customers first and providing a high-quality service. We also require any landlord to be registered with the Regulator of Social Housing, so they have to follow the same standards we do. Your home will stay in the regulated social housing sector. 

We will only move forward with a sale if the buyer meets these standards.

Your questions answered

My customer service

My rights

My money

My next steps

How can I share my feedback?

We want to hear your views on the proposed sale. Your feedback is important to us. We will make sure feedback from customers is considered in our decision-making, and dialogue we have with any potential purchaser.

This feedback period is now open and will close at 5pm on 5 December 2025. 

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