Shaftesbury House FAQs

Important work will be happening to deal with the cockroaches and remove asbestos from the stairwell and hallways.

We’re asking you to temporarily move out of your home for 8 weeks from 12 January 2026. While you’re away, we’ll deal with the cockroaches and remove asbestos in the shared areas.

Bungalow residents don’t need to move out. It will be safe for you to stay in your home while the work is carried out. We’ll make sure everything is done safely and with as little disruption to you as possible.

While the work is happening, you won’t be able to use the laundry room. To help with this, we’ll arrange a weekly laundry service for you. We’ll share more details about how this will work very soon

We’ll work with you individually to make a personalised moving plan that suits you. This includes where you’ll stay while work is happening. We’ll be in touch soon about this.

You’ll definitely be able to move back in when this work is completed. Once you’re back, we’ll treat any cockroach problems in your own home.

You’ll soon have a specific named contact. For now, please continue to contact your Housing Officer, Faridah, with any questions.