Check your inbox for useful information about a customer recruitment opportunity, how to tell us about tenancy fraud and how our customers are helping us get better at responding to complaints.

We’re looking for two customers to join our Group Housing Board and, as part of this role, to chair one of our resident panels.

The Housing Ombudsman has made a series of videos that explain how you can make a complaint to them.

Once again we have made significant progress across all three areas of our strategic approach to sustainability. We are in a strong position to make more improvements and begin new energy efficiency programmes to be the best organisation we can for our communities, customers and colleagues.  

Sanctuary is pleased to share its audited financial results for 2024/2025.

If you’re a Sanctuary customer keen to see how our housing operations in England are performing, you can now view our latest Tenant Satisfaction Measure scores.

Sanctuary exists to provide decent, secure homes for people who need them most and, as one of the largest providers of social and affordable housing in the UK, we are uniquely placed to support the Government’s aims.

The Radio Teleswitch Service (RTS), which helps control some electric meters, will be switched off nationwide on 30 June 2025.