We’ve emailed out our latest resident newsletter. Check your inbox for useful information about Universal Credit, how service changes work, and how we learn from our customers.

More than 1,000 Sanctuary customers engage with us through our community of interest groups. Each group focuses on one topic, bringing people with similar interests together.

The general election has been announced for Wednesday 4 July. In order to vote, you’ll need to make sure you’ve registered by midnight on Tuesday 18 June.

The benefits system is changing and we’ve created this video to help you prepare if you’re affected by the changes.

We try to do our best for every Sanctuary resident but we don’t always get it right.