Lizzie Hieron

Lizzie Hieron is Chief Customer Officer, with responsibility for Sanctuary’s housing operations across England and Scotland. She joined Sanctuary in July 2022 and her focus is on continually improving the experience for our customers and delivering the best possible service.

Lizzie’s career history is heavily customer service focused, having worked in the energy sector and more recently as Chief Operating Officer for Midcounties Co-operative.

Lizzie is a Volunteer Director for Younity, a community energy joint venture between Midcounties Co-operative and Octopus Energy. She is also a Non-Executive Director for Cottsway Housing Association, where she is Chair of the Customer Committee.