If you have been given temporary heaters or dehumidifiers to use, you can claim £5 per temporary heater and £4 per dehumidifier. Claims outside of heating season are subject to approval.
Heating season runs 30 September - 31 March.
Please submit your claim through this link. We will verify the details of the heating failure and contact to confirm details of the payment.
Please only submit the form once, duplicate forms delay the processing of payment claims.