Electrical Safety

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What is electrical safety?

As part of our service to you, we’ll carry out a full electrical safety check in your home.

As your landlord, we are required by law to ensure your home’s electrical installation and wiring are safe when you move in and that they are in a safe condition throughout your tenancy. 

We are required to ensure that the electrical installation in your home is:

  • Safe when a tenancy begins.
  • Maintained in a safe condition throughout the tenancy. 

Electricity is a major cause of accidental fires in UK homes – over 20,000 each year

What do we do to keep electrical installations safe?

As your landlord, we:

  • Ensure all installations, maintenance safety checks and electrical servicing are carried out by a qualified electrician
  • We will keep a record of all safety checks and services
  • Please note – if you are in a Shared Ownership home it is your responsibility to arrange and pay for your electrical testing.

Find out more about your electrical installation safety check.

If you rent your home from us, we also:

  • Complete an Electrical Installations Condition Report (EICR) check on your home
  • Check all electrical installations before a new customer moves in

How to keep safe from dangers of electricity

The main cause of electrical problems at home is the misuse of electrical equipment. Keep an eye on your appliances on a day-to-day basis. Immediately stop using anything that looks damaged.

As a tenant you can:

  • Turn off electrical appliances when you’ve finished using them.
  • Check cables - if anything looks worn or loose, don’t use the item.
  • Don’t let the leads from your kettle, toaster or other kitchen appliances trail across your cooker.
  • If you see burn marks, sparks or your sockets feel hot, call us on 0800 131 3348 straight away and don’t use them until we’ve checked them over.
  • Test your smoke alarm on a regular basis.
  • Never use a bulb with a higher wattage than the light fitting says is safe.
  • Don’t run the cables from your appliances under carpets or rugs.
  • Never overload your sockets or adapters by plugging too many appliances into one place.
  • If your fridge or fridge freezer is not a frost-free model - defrost it at least once a year.
  • Don’t leave your washing machine or tumble dryer on when you’re out of the house or overnight. Make sure to regularly clean the filters on both appliances.
  • Check that your microwaves, fridges and freezers have enough space around them.
  • Never use water to put out an electrical fire! Visit our fire safety page for more information.

Visit Electrical Safety First for more help and advice, which includes an online socket calculator to check your sockets are safe and a Visual Checks App to help you ensure your home is electrically safe.