We want to let you know that there was an error in a recent letter (dated 28 February) sent to some Home/Shared Ownership customers about the new service charges payable from 1 April 2025.

We’re always looking to work with you, our customers, to shape and improve the service we provide.

Residents may have heard news regarding the sanctioning of a fire engineering company, Tri Fire, which provided a number of fire safety assessments for Swan Housing Association before it joined Sanctuary.