Taking antisocial behaviour seriously
To mark antisocial behaviour awareness week (18 – 22 November), we’d like to remind you of the importance of being a good neighbour.
Safeguarding is everyone’s responsibility
Everybody has the right to be safe, no matter who you are or what your circumstances.
Ombudsman makes complaints process easier
The Housing Ombudsman Service has updated its online complaint form to make it simpler and more accessible.
Supporting families to thrive
At Sanctuary, we provide grants and practical support so that our residents can create thriving communities where they live.
Do you qualify for winter support?
Residents who receive certain benefits, including Pension Credit, could get an extra £25 during cold weather. If you qualify you’ll be given the Cold Weather Payment when UK temperatures drop below zero for seven days in a row.
Your latest Sanctuary update
We’ve emailed our latest resident newsletter. Check your inbox for useful information about new winter fuel payment rules, financial support, and help with damp and mould.
Housing Ombudsman re-opens Resident Panel applications
The Housing Ombudsman has re-opened applications to join its Resident Panel for those who prefer to apply over the phone or by post.new
Laindon highways under way
Work is now under way on the High Road to change the road layout. The change in road layout is needed to provide access to the development site and build a new, larger Lidl supermarket.