We’re committed to providing affordable homes for people who really need them.
Tenancy fraud contributes to the shortage of affordable homes across the country, creating long waiting lists and preventing people from having a safe and secure home.
It also costs the taxpayer millions of pounds housing people in temporary accommodation while they are on waiting lists.
We take tenancy fraud seriously and will act to make our homes available to those who genuinely need them.
What is tenancy fraud?
Tenancy fraud is when someone occupies a social home unlawfully. The most common forms of tenancy fraud are:
not telling the truth when applying for a property - for example claiming to have children when you do not,
sub-letting a property without permission,
living in a property after someone has died without the right to do so, and
leaving a property empty.
Tenancy fraud is a criminal offence that can lead to eviction, a fine or a prison sentence. We’ll take legal action to repossess a property if a resident is found to be in breach of their tenancy agreement.
We need your help
We need good neighbours to tell us when something isn’t right, so we can investigate and ensure all our properties are allocated to those who truly need them.
Signs of tenancy fraud could be:
you know someone has another tenancy somewhere else,
you see unfamiliar people coming and going from the property,
you suspect that someone is not using their home as they should be,
you notice unusual activity at a property such as people coming and going with suitcases or large bags.
If you suspect tenancy fraud within your community, please report it. Any information you supply will be treated confidentially.
How to report tenancy fraud
- Complete one of the forms below
- Email: tenancyfraud@sanctuary.co.uk
- Call: 0800 131 3348 or 0300 123 3511
- Speak to your Housing Officer