Under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, individuals must first raise any data protection concerns directly with the organisation before contacting the Information Commissioner's Office (ICO). Please complete this form to submit a data protection complaint to us. We will review your complaint in line with our obligations under the relevant data protection laws and frameworks.
Sanctuary takes data protection seriously. If you have any concerns or questions, please contact dataprotection@sanctuary.co.uk. If you would like to make a formal complaint about how your personal data has been handled, please to submit a data protection complaint using the button below.
If your complaint does not relate to data protection, please use the general complaints form available below.
Contact us in writing
You can submit this form electronically via our website, or if you prefer, you may send your request by post to the following address:
England:
Data Protection team, Sanctuary House, Chamber Court, Castle Street, Worcester, Worcestershire, WR1 3ZQ