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Moving out

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We know there are lots of different reasons why you might want to move out of your home. We’re here to support you through the process of ending your tenancy.

This page should provide you with all the information you need in advance of moving out of your Sanctuary home.

What do you need to do to end your tenancy?

If you decide that you would like to move out of your Sanctuary home, please contact us either by telephone or by using our on-line webform and upload a signed termination notice. We will then start the process.

If you have a joint tenancy, all parties must sign the notice. We cannot confirm the end of tenancy until we receive signed written notice from all parties.

You will be required to give us a certain notice period, usually this is 28 days but please do refer to your tenancy agreement for confirmation of this.  We will check your tenancy agreement as part of the process, and we will notify you of the date your tenancy will come to an end. 

When we have agreed your notice period, if you would like to extend or rescind this at a later date please contact us either by email or by letter and a member of staff will discuss this with you.

What will we do when you tell us you are moving?

We will contact you to arrange an appointment to carry out a full inspection of your property before you leave and we will inform you of any repair work you are required to complete. Also we will let you know where to return the keys to the property. You must also ensure that all rent and other charges are fully paid up to the end of the tenancy date. 

At the end of your tenancy, you must ensure the property is left empty, clean, in good repair and free from rubbish, in accordance with your tenancy agreement. Unless we have agreed with you that certain item(s) can be left.    

Please remember, you will need to contact utilities providers and your local council tax team as well as any benefits agencies, if applicable. We recommend you take meter readings at the end of the tenancy, and you may wish to consider redirecting mail.

Request to end your tenancy