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Death of a resident

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We understand there is a lot to deal with when a loved one, family member or friend passes away. Please contact us as soon as possible to let us know, and we will do all we can to make the process easy during a difficult time.

What do I need to do if someone passes away?

The next steps will depend on the circumstances of the tenancy.

  • If the person who has passed away was a sole tenant

  • If the person who has passed away was a joint tenant

  • If there is someone who would like to succeed to the tenancy

Please see more information for each of these situations below.

Death of a resident FAQs

Notifying Sanctuary of a resident's death

Resident details (deceased)

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Who is the tenancy with?

Please provide details of the person who has passed away.

Upload an image (.jpg or.png) or PDF of the death certificate.

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