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An inclusive organisation

When we feel we belong and we can be ourselves, we’re more likely to bring all our skills and talent to bear, contributing our diverse voices and perspectives. This is great for decision making, innovation, identifying risks and supporting all our customers. As an organisation, it gives us more insight into customers’ lived experiences and helps shape fairer and more responsive services.

Resident smiling in front of building


 Equality, Diversity and Inclusion Strategy

To support our people to be able to give their best and meet the needs of our customers with fairness and empathy, we are actively working to develop a culture where difference is valued and respected and equality of opportunity is assured.

Our Equality, Diversity and Inclusion Strategy outlines the actions we are taking.

Read our latest strategy

Member of staff smiling

We have a family of colleague networks that provide peer-to-peer support, offer education and insight on the lived experience of these often-marginalised groups. We have reported our gender pay gap for the last five years. Where a gender pay gap exists this is largely because there are more women in the lowest paying roles and fewer women in the highest paying roles. Our analysis suggests that gender stereotypes, held and reinforced by wider society, are part of the root cause for our gender pay gap. Our Gender and Ethnicity Pay Gap Report (PDF 1.6MB) provides more details.

Our strategic goal is to be “a diverse, inclusive organisation where our people thrive and respond to the needs of our customers with fairness and empathy”. 


Working together

Being an inclusive organisation involves everyone. It takes commitment at every level of the organisation to help ensure equality, diversity and inclusion (EDI) is embedded across Sanctuary.

We have three groups leading the charge:


Our Inclusion for All Strategy provides us with a clear vision and objectives against which we can hold ourselves accountable as we seek to address equality, diversity and inclusion in the workplace. 

Our networks in action

Formed by members of staff coming together with a shared interest in inclusion, our four staff networks provide invaluable support to colleagues and insight to the organisation.

They also offer different perspectives – from the Parent Network to PRISM, our LGBTQIA+ network, REN, which focuses on issues around race equality and the Disability Network, which launched at the end of last year and has already empowered many staff to speak and share their own experiences, sometimes for the first time within the workspace. Each of the networks is connected to an executive sponsor, who lends strategic support and serves as a visible and vocal advocate. 

Alongside the Staff Council and the annual YourSay survey, the networks give staff a chance to be heard and Sanctuary a chance to listen and learn from staff experiences.


Disability network

Parent network

PRISM Network

Race equality network

Throwing light on LGBT History

Case study


PRISM is a network run by and for Sanctuary employees who identify as sexually and/or gender diverse, plus their allies. One of the key facets of PRISM's purpose is raising awareness, celebrating the community's heroes and achievements and supporting Sanctuary to embed a culture of inclusivity.  This year the network developed a programme of activities to share during LGBT History month. They hosted informal lunch time drop-ins, reviewed films, shared documentaries, promoted podcasts and created playlists of music that brought LGBT history to life.

Sanctuary employees and those close to them supporting Pride in Hull 2022