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Advice and guidance

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We’ve emailed out our latest resident newsletter. Check your inbox for useful information about Universal Credit, how service changes work…
The general election has been announced for Wednesday 4 July. In order to vote, you’ll need to make sure you’ve registered by midnight on…
We try to do our best for every Sanctuary resident but we don’t always get it right.
With online scams on the rise it’s more important than ever to keep our personal information safe.
If you live in Cheshire, Rochford, Sheffield or Stoke-on-Trent, a company called Commonplace may contact you to take part in some research.
Four Million Homes is a government programme that offers free information and training on your rights as a resident and our duties as your…
As a Sanctuary customer you should never feel awkward or embarrassed about asking a member of our team for proof of their identification (…
There are lots of things you can do at home, from easy no-cost actions to bigger investments, that could save you hundreds of pounds a year…