Search the website

Advice and guidance

Showing 1 - 8 of 17
With online scams on the rise it’s more important than ever to keep our personal information safe.
If you live in Cheshire, Rochford, Sheffield or Stoke-on-Trent, a company called Commonplace may contact you to take part in some research.
Four Million Homes is a government programme that offers free information and training on your rights as a resident and our duties as your…
As a Sanctuary customer you should never feel awkward or embarrassed about asking a member of our team for proof of their identification (…
There are lots of things you can do at home, from easy no-cost actions to bigger investments, that could save you hundreds of pounds a year…
The UK government this week launched a new campaign, ‘Make Things Right’, to make more social housing residents aware of how they can make…
If you use a prepayment meter you need to use each voucher within three months of getting it, meaning your March voucher must be redeemed…
On 25 October 2022, the Government introduced a range of schemes to provide support for energy bills.