Search the website

General enquiry form

This webform is for general enquiries only.

Please check the relevant section on our Information for Residents page for any housing-specific queries.

Completing the form in as much detail as possible will ensure we can assist you with your enquiry as quickly and efficiently as possible.

The personal information you provide within this form will be stored securely and confidentially and used solely for the subject you request from the options below. Your personal information will not be supplied to any party outside of Sanctuary.

By completing and submitting this form, you agree to our Privacy statements.

Online enquiry form

Enquiry type
What would you like to contact us about?

Reporting a repair

If you want to report a property repair, please complete our dedicated webform.


Report a repair

Reporting antisocial behaviour

If you would like to report antisocial behaviour, please complete our dedicated Antisocial behaviour webform.

Applying for housing


If you would like to apply for social housing with Sanctuary, please complete our Pre-eligibility housing webform.

For more information on renting a property from Sanctuary, please visit our Rent a home page.

Payment query

If you would like to make a rent payment or have a query relating to payments, please visit our dedicated Payments page for more information.

Right to Buy

If you have a query about your Right to Buy the property you are living in, please visit our dedicated Right to Buy page for more information.

Careers query

If you would like to join our team or want more information about a career at Sanctuary,  please visit our dedicated Careers page for more information.

Supplying to Sanctuary query

For more information about how you can supply to Sanctuary, and for a detailed list of the current open tenders, please visit our dedicated Tendering process page for more information.

Media enquiry

If you have a PR or media enquiry, please visit our dedicated Media page for more information.