We’re considering selling our share of some of our properties to a more specialist housing provider.
To find out more about how a sale would affect you, select the type of home you live in.
Shared ownership property and pay fair rent
Phase Two - October 2025
Update on the proposed sale of shared ownership properties
Thank you to everyone who shared feedback during the first phase of our consultation. We really appreciate the time you took to tell us what matters most to you.
If you raised a specific point about your individual situation, we have been in touch directly.
Overall, you asked questions about expectations of a future landlord. We can reassure you any landlord we sell your property to must be registered with the Regulator of Social Housing and comply with the same regulations we do.
We’re moving ahead with the next phase of the consultation. We’re now able to confirm the landlord and managing agent we’re proposing for your home.
The new landlord is proposed to be MTD Housing
The managing agent is proposed to be Pinnacle Affordable Homes
About MTD and Pinnacle Affordable Homes
MTD Housing is a registered social housing provider supported by the Pears Foundation. They focus on providing good quality, affordable homes and are committed to being a reliable landlord that puts residents first.
Pinnacle Affordable Homes (part of the Pinnacle Group) recently joined Hyde Group, strengthening their ability to deliver excellent housing services. With over 30 years of experience in managing homes, Pinnacle is known for putting customers at the heart of what they do. They’ll be responsible for the day-to-day running of your home.
We’re proposing to choose these organisations because they share our values and are committed to putting customers first. As they’re both registered with the Regulator of Social Housing, they must meet the same standards we do.
What does this mean for you?
The share of your home that you own won’t change. You’ll continue to pay fair rent on the part you don’t own, but this will now be paid to MTD Housing. Your rights will stay the same, including the option to buy 100% of your home in the future. Your home will remain part of the regulated social housing sector.
Phase One - June 2025
Your questions answered
About the organisations
My customer service
My rights
My money
My next steps
Shared ownership property and pay RPI rent
Phase 2 - October 2025
Update on the proposed sale of shared ownership properties
Thank you to everyone who shared feedback during the first phase of our consultation. We really appreciate the time you took to tell us what matters most to you.
If you raised a specific point about your individual situation, we have been in touch directly.
Overall, you asked questions about expectations of a future landlord. We can reassure you any landlord we sell your property to must be registered with the Regulator of Social Housing and comply with the same regulations we do.
We’re moving ahead with the next phase of the consultation. We’re now able to confirm the landlord and managing agent we’re proposing for your home.
The new landlord is proposed to be MTD Housing
The managing agent is proposed to be Pinnacle Affordable Homes
About MTD and Pinnacle Affordable Homes
MTD Housing is a registered social housing provider supported by the Pears Foundation. They focus on providing good quality, affordable homes and are committed to being a reliable landlord that puts residents first.
Pinnacle Affordable Homes (part of the Pinnacle Group) recently joined Hyde Group, strengthening its ability to deliver excellent housing services. With over 30 years of experience in managing homes, Pinnacle is known for putting customers at the heart of what they do. They’ll be responsible for the day-to-day running of your home.
We’re proposing to choose these organisations because they share our values and are committed to putting customers first. As they’re both registered with the Regulator of Social Housing, they must meet the same standards we do.
What does this mean for you?
The share of your home that you own won’t change. You’ll continue to pay rent on the part you don’t own, but this will now be paid to MTD Housing. Your rights will stay the same, including the option to buy 100% of your home in the future. Your home will remain part of the regulated social housing sector.
Phase One - June 2025
Your questions answered
About the organisations
My customer service
My rights
My money
My next steps
Phase Two - October 2025
Update on the proposed sale of leasehold properties
Thank you to everyone who shared feedback during the first phase of our consultation. We really appreciate the time you took to tell us what matters most to you.
If you raised a specific point about your individual situation, we have been in touch directly.
Overall, you asked questions about expectations of a future landlord. We can reassure you any landlord we sell your property to must be registered with the Regulator of Social Housing and comply with the same regulations we do.
We’re moving ahead with the next phase of the consultation. We’re now able to confirm the landlord and managing agent we’re proposing for your home.
The new landlord is proposed to be MTD Housing
The managing agent is proposed to be Pinnacle Affordable Homes
About MTD and Pinnacle Affordable Homes
MTD Housing is a registered social housing provider supported by the Pears Foundation. They focus on providing good quality, affordable homes and are committed to being a reliable landlord that puts residents first.
Pinnacle Affordable Homes (part of the Pinnacle Group) recently joined Hyde Group, strengthening their ability to deliver excellent housing services. With over 30 years of experience in managing homes, Pinnacle is known for putting customers at the heart of what they do. They’ll be responsible for the day-to-day running of your home.
We’re proposing to choose these organisations because they share our values and are committed to putting customers first. As they’re both registered with the Regulator of Social Housing, they must meet the same standards we do.
What does this mean for you?
This would mean the freehold of your property would no longer be owned by Sanctuary and you would pay ground rent to the new landlord. Your rights would remain unchanged. Your home will remain part of the regulated social housing sector.
Phase One - June 2025
Your questions answered
About the organisations
My customer service
My rights
My money
My next steps
How can I share my feedback?
We’re now inviting feedback on this next stage of the proposal. Your views are important and will help shape how we move forward.
The feedback period is open now and will close at 5pm on Friday 7 November 2025.