Report a repair online

Thank you for choosing to raise your repair through our website. Please complete this form with as much detail as possible so that we can ensure we assist you with your enquiry as quickly and efficiently as possible.

You can find out more about what repairs you can raise online and what you can expect on our report a repair page.

By completing and submitting this form, you are agreeing to our Privacy statements.

Report a repair online (non emergencies only)

Type of repair
Is this a new or existing repair report?
Do you have an existing reference number?

If your repair is an emergency, please call us on 0800 131 3348 as soon as possible and we will do all we can to help. You must not continue with this form.

Our first priority will be to make your emergency safe. We will then discuss the next steps with you on how to rectify the issue.