'As chairs of the panels that gives a voice to Sanctuary residents, and as residents ourselves, we’re very happy to share this annual report with you. Please read on to learn more about Sanctuary’s performance last year, and the work Sanctuary is doing to make its services better. We are very proud to say Sanctuary has listened to us and many other residents during the past 12 months. Much of what you can read about here is the result of our growing two-way relationship.'
‘I want us to go even further in building trusting relationships with you, our residents…That’s why we’re freeing up more of our local teams’ time to spend directly with you, which is what they do best.'
‘We’re here to constructively challenge Sanctuary. Take a look at the Annual Report to Tenants and please do get involved.’
‘In the Annual Report to Tenants see what Sanctuary is actually delivering and their plans for the future.’
Housing regulator ratings Governance
Housing regulator ratings Viability
View our “Our Year on a page – 2021/2022 highlights”
Explore the report
Your Home
We recognise that this has been a challenging year for our services. Despite this, you will see there were a number of significant achievements and there are more improvements for the year ahead.
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Your Services
Our teams have been hard at work supporting and engaging with residents across the country. Together we have made a difference in dozens of communities, adding value beyond what people might expect from their landlord.
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Your Community
Working at Sanctuary involves so much more than providing people with a safe and secure place to live. We strive to create neighbourhoods with a sense of community, one you are happy to call ‘home’.
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Your Voice
We want you, our residents, to know that Sanctuary cares, because there can be no doubt – we do absolutely care about you. This is reflected in the great work our teams do every day. Engagement is at the heart of what we do.
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