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Hera tenants enquiry webform

From 25 March 2024, Hera services are now being delivered under the Sanctuary brand. 

If you are a Hera tenant/leaseholder and you have an enquiry to raise, please complete the enquiry form below. Our Hera customer service team will respond as quickly as possible depending on the type of enquiry. 

Please note if you have an emergency situation, please contact us immediately on 0345 683 8812.

Hera tenants enquiry webform

Enquiry type
What would you like to contact us about?