We’ve a number of ways you can make your voice heard. Click through the accordions below to find out more.
Our Resident Scrutiny Panel works closely with our Group Board, Group Housing Board, and senior team, enabling a diverse range of residents’ views to influence Sanctuary’s services. The RSP works alongside our Resident Advisory Panel (RAP), a second customer body which helps us shape our future strategies and ways of working.
Our RSP focuses on our affordable housing and supported living services in England and Scotland. This year we’ve asked the panel to help us create new service standards for our customers, and design new ways for how we deliver our services.
Our Resident Advisory Panel works closely with our Group Board, Group Housing Board, and senior team. This diverse body of residents use their voice to make sure your views are central to our decision-making. The RAP works alongside our Resident Scrutiny Panel (RSP), a group who review the quality of our services.
More than 1,000 Sanctuary residents engage with us through our community of interest groups. Each group focuses on one topic, bringing people with similar interests together.
We work with each of our community of interest groups to help us design our services, and to check how well particular areas of our service are performing.
Our Resident Academy is a course we run for residents to develop your scrutiny-related knowledge and skills.
It is a formal ‘Level 2’ qualification developed in partnership with the Chartered Institute of Housing, so it could help your career too.
Participants do three modules, each with an online tutorial (taught by our in-house team or an external expert) and an assignment.
If you're interested in taking part click here.